Privacy Policy

Privacy Policy

Last updated: [DATE]

This privacy policy explains how [BUSINESS LEGAL NAME] ("we," "us") collects and uses information through FayettevilleWaterHeaterRepair.com (the "Site") and the phone numbers listed on it.

Information we collect

• Phone calls: When you call a number on the Site, we receive your phone number, the date, time and length of the call, and which number you called. Calls may be recorded for quality and training purposes, and you'll hear a notice at the start of the call.
• Information you share: Your name, address and details about your water heater problem, if you choose to give them.
• Website usage: Like most websites, the Site may collect basic technical information such as your browser type, device, pages visited and general location, through cookies and similar tools.

How we use it

• To connect you with an independent local service provider who can help with your request
• To share your contact details and request with that provider so they can respond
• To track call volume and improve the Site and our service
• To comply with legal obligations

Sharing

We share your information with the independent service provider handling your request, and with service providers that help us operate the Site and phone system (such as hosting and call-tracking providers). We do not sell your personal information.

Cookies

You can set your browser to refuse cookies. Some parts of the Site may not work as intended without them.

Data retention

We keep call records and recordings only as long as needed for the purposes above, or as required by law.

Your choices

You can ask us to access or delete information we hold about you by contacting us at [CONTACT EMAIL].

Children

The Site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact

[BUSINESS LEGAL NAME] · [CONTACT EMAIL]